Cuff Miller was started by E.W Cuff-Miller (Cuff) an enthusiastic amateur motorcycle racer who started the business at the ‘Thorncroft Garage’ (now occupied by the local Honda Dealer in Littlehampton) on March 29th 1947 and moved it to its present larger site "the new garage" eleven years later in 1958.
By 1980 Cuff Miller had matured into a thriving business and chose to concentrate its loyalty to one car brand, Ford, and one fuel supplier, Shell.
By the time Cuff died in 1990, at the age of 84, the business was soundly established with a turnover of £4m a year. Cuff’s philosophy that "A satisfied customer is more important than an extra profit" has always been central to the Cuff Miller philosophy and remains our guiding belief to this day and is most probably the reason why we have won the coveted Ford Motor Company’s Chairmans award on more than one occasion.
Cuff Miller currently sells over 300 new tax-free and tax-paid Ford cars every year supplying a wide range of vehicles to the British and Foreign Military, both here in the UK and overseas, as well as the Diplomatic Corps worldwide. To date we have successfully exported thousands of discounted Ford cars and we will also make a donation to the ‘Help for Heroes’ charity with every car sold in 2016.
We are passionate about our customer service and for that reason we have a philosophy based on ‘helping you to buy’ rather than simply ‘selling’ to you. We pride ourselves on providing an honest and trouble free service without gimmicks, hidden ‘extras’ or misleading information. We offer simple and straightforward deals, and being able to pass on Ford Motor Company’s discount straight to you with no middleman offers you the very best prices available.
The vehicle handover is comprehensive with every aspect of vehicle operation covered. Having just collected my fourth Ford from Cuff Miller, I am extremely happy with the service provided and intend to give the team a call when making my next purchase next year.
The delivery went fine. Car was ready when I arrived and we whisked through remaining paperwork in short-order. I’m very happy with the service. You beat the best deal offered elsewhere and capped it by offering the best levels of customer service. You can be assured that I will continue to recommend your service.
Frankly, there was nothing that the dealership could have done better. Our case was slightly unusual, as we were buying a new car for export to Europe but this caused Cuff Miller no problems at all. They were responsive, helpful and reliable at all stages of the process.
Always very helpful and supportive, quick responses, very professional and efficient etc. from A to Z my contact with James Baxter was excellent and I can only praise the services he had provided at all stages of this sale. Many thanks again.